How long am I blocked from logging into Ubisoft?

How long am I blocked from logging into Ubisoft? - Regarding the account suspension, we would advise waiting 60 minutes before logging in again, as every attempt while the account is suspended will extend the lockout. In the event the lockout has not expired after an hour, please wait 24 hours from the last time you logged in .

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How long am I blocked from logging into Ubisoft?

Regarding the account suspension, we would advise waiting 60 minutes before logging in again, as every attempt while the account is suspended will extend the lockout. In the event the lockout has not expired after an hour, please wait 24 hours from the last time you logged in .

Why can't I log into my Ubisoft account?

Additionally, if you are having trouble signing into your Ubisoft account on one of our sites, please try clearing your cookies and cache, utilizing an incognito or private browsing window, or using a different browser altogether. ... I do not have access to the email address that is associated to my Ubisoft account .

Did Ubisoft get hacked 2020?

Ubisoft has sent out emails to U-Play account holders to inform that one of the company's websites has been hacked . ... "During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords," says the email.

How do I get my Uplay account back?

In the event you lose access to your Ubisoft Account , we will be happy to help you recover it. You can contact us via live chat between 11:00 – 19:30 (Mon - Fri) or 11:00 - 17:30 (Sat - Sun), for help with getting back into your account . Please select the scenario that best describes your situation.

What do I do if I forgot my Ubisoft email?

If you've lost access to your email address, the Ubisoft support team will need to go over some security questions with you, and once those are answered, a new email address can be added to your account. It was the right thing to do to submit a ticket, but you also have the option of using the telephone if you wish to.

How do I contact Ubisoft?

United States (English) support. ubisoft .com/en-us.

How do I contact Ubisoft by email?

[email protected] is our account support mailing email . Please send us a direct message with your account username and email address .

How do I change my Ubisoft email?

You can update your email address easily from our Account Management website! Navigate to the Account Management website, and log in to your Ubisoft account. Click on the Account Information tile. Navigate to the Private information section. Click on the Edit button. Click on the Change button.

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